Services

Six offerings. One operating standard.

Every engagement ships with evaluation, observability, and documentation. No demos masquerading as deliverables.

01 / SERVICE

AI Agents & Autonomous Systems

Problem

Manual workflows that drain expert hours but don't fit traditional automation.

Our approach

Goal-driven agents with tool use, memory, and guardrails — wired into your existing systems.

Deliverables

  • Agent architecture & tool design
  • Memory & state management
  • Eval suite & observability
  • Human-in-the-loop handoff

02 / SERVICE

Agentic RAG & Knowledge Systems

Problem

Critical knowledge locked in PDFs, wikis, databases, and tickets your team can't search.

Our approach

Retrieval pipelines that reason over your sources with citations, freshness, and access controls.

Deliverables

  • Ingestion & chunking pipeline
  • Hybrid retrieval + re-ranking
  • Citation & grounding layer
  • Continuous eval against gold sets

03 / SERVICE

Voice AI & Conversational Agents

Problem

Inbound call volume that grows faster than headcount.

Our approach

Low-latency voice agents on telephony or web that resolve, qualify, and escalate intelligently.

Deliverables

  • Telephony integration (Twilio, SIP)
  • Real-time turn-taking & barge-in
  • Multilingual TTS/STT pipelines
  • Live dashboards & QA workflow

04 / SERVICE

LLM Applications & Integrations

Problem

AI features stuck as prototypes because the integration work is hard.

Our approach

Production LLM apps wired into your CRM, ERP, and data warehouse with full observability.

Deliverables

  • Backend & API design
  • Auth, RBAC, audit logging
  • Provider abstraction & failover
  • CI, evals, and rollout strategy

05 / SERVICE

AI Strategy & Advisory

Problem

Leadership pressure to 'do something with AI' without a clear path.

Our approach

Honest, evidence-based roadmaps. Build vs buy, model choice, ROI, and team capability planning.

Deliverables

  • Opportunity & risk mapping
  • Build-vs-buy analysis
  • 12-month roadmap
  • Capability & hiring plan

06 / SERVICE

Responsible AI & Evaluation

Problem

Shipping AI that's safe, accurate, and defensible in regulated industries.

Our approach

Eval harnesses, red-teaming, and governance frameworks so AI passes audit and earns trust.

Deliverables

  • Eval suite design
  • Red-team & jailbreak testing
  • Bias & fairness assessment
  • AI governance documentation

Engagement models

Pick the shape that fits your stage.

2–4 WEEKS

PoC Sprint

Fixed-scope proof of concept against your data, with measurable evaluation and a clear go/no-go.

8–16 WEEKS

Project Build

End-to-end production build: architecture, engineering, deployment, and team enablement.

MONTHLY

Retainer

Embedded team operating, evaluating, and evolving your AI systems. Capped hours, predictable rate.

QUARTERLY

Advisory

Executive advisory on AI strategy, architecture reviews, hiring, and vendor selection.