Services
Six offerings. One operating standard.
Every engagement ships with evaluation, observability, and documentation. No demos masquerading as deliverables.
01 / SERVICE
AI Agents & Autonomous Systems
Problem
Manual workflows that drain expert hours but don't fit traditional automation.
Our approach
Goal-driven agents with tool use, memory, and guardrails — wired into your existing systems.
Deliverables
- Agent architecture & tool design
- Memory & state management
- Eval suite & observability
- Human-in-the-loop handoff
02 / SERVICE
Agentic RAG & Knowledge Systems
Problem
Critical knowledge locked in PDFs, wikis, databases, and tickets your team can't search.
Our approach
Retrieval pipelines that reason over your sources with citations, freshness, and access controls.
Deliverables
- Ingestion & chunking pipeline
- Hybrid retrieval + re-ranking
- Citation & grounding layer
- Continuous eval against gold sets
03 / SERVICE
Voice AI & Conversational Agents
Problem
Inbound call volume that grows faster than headcount.
Our approach
Low-latency voice agents on telephony or web that resolve, qualify, and escalate intelligently.
Deliverables
- Telephony integration (Twilio, SIP)
- Real-time turn-taking & barge-in
- Multilingual TTS/STT pipelines
- Live dashboards & QA workflow
04 / SERVICE
LLM Applications & Integrations
Problem
AI features stuck as prototypes because the integration work is hard.
Our approach
Production LLM apps wired into your CRM, ERP, and data warehouse with full observability.
Deliverables
- Backend & API design
- Auth, RBAC, audit logging
- Provider abstraction & failover
- CI, evals, and rollout strategy
05 / SERVICE
AI Strategy & Advisory
Problem
Leadership pressure to 'do something with AI' without a clear path.
Our approach
Honest, evidence-based roadmaps. Build vs buy, model choice, ROI, and team capability planning.
Deliverables
- Opportunity & risk mapping
- Build-vs-buy analysis
- 12-month roadmap
- Capability & hiring plan
06 / SERVICE
Responsible AI & Evaluation
Problem
Shipping AI that's safe, accurate, and defensible in regulated industries.
Our approach
Eval harnesses, red-teaming, and governance frameworks so AI passes audit and earns trust.
Deliverables
- Eval suite design
- Red-team & jailbreak testing
- Bias & fairness assessment
- AI governance documentation
Engagement models
Pick the shape that fits your stage.
2–4 WEEKS
PoC Sprint
Fixed-scope proof of concept against your data, with measurable evaluation and a clear go/no-go.
8–16 WEEKS
Project Build
End-to-end production build: architecture, engineering, deployment, and team enablement.
MONTHLY
Retainer
Embedded team operating, evaluating, and evolving your AI systems. Capped hours, predictable rate.
QUARTERLY
Advisory
Executive advisory on AI strategy, architecture reviews, hiring, and vendor selection.