Case studies
Production AI, measured in outcomes.
A sample of recent engagements. Some details anonymized at the client's request.
Selected engagements
A timeline of applied AI in production.
Move through the rail to explore four recent deployments — each shipped with evaluation, observability, and a measurable outcome.
2023 · Case study
GPT-4 classpgvectorFastAPITwilioDatadog
Retail Banking · MENA
A multi-tool support agent resolving 71% of tier-1 tickets
A customer-facing agent with retrieval over policy docs, secure tool calls into core banking, and human-handoff with full audit trails — replacing a tier-1 queue buried under balance, statement, and card-block requests.
71%
Tier-1 auto-resolution
−42%
Avg. handle time
9.2/10
CSAT
Hover the timeline to explore
- 2023Retail Banking
- 2024Commodities Trading
- 2024Agritech
- 2025Specialty Retail
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